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Top questions
How do I uninstall the software?
I have lost my registration info. How do I get replacement?
How do I get and install my free upgrade?
My license key does not work. What do I do?
What is considered a personal, non-commercial use?
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Downloading and Installing
How do I uninstall the software?
How do I install the full version of the software?
Is your software available for Mac?
Setup program says that the file is corrupted.
Download links do not work. How do I get the software?
Setup password does not work. What do I do?
Ordering, Licensing and Activation
I have lost my registration info. How do I get replacement?
My license key does not work. What do I do?
What is considered a personal, non-commercial use?
Why do I have to pay VAT tax?
My e-mail address was rejected by your order form.
How do I purchase a site or an academic license?
Can I get your product on a CD?
I have paid, but have not received any information.
How do I get the product, I have purchased?
Updates and Upgrades
How do I get and install my free upgrade?
How do I get the updates?
What is Ugrade Protection?
Who is eligible to a free version 4 upgrade?
Using Easy Button & Menu Maker
Menus do not look right in Adobe Dreamweaver.
How do I create buttons?
Is it possible to place more than one menu on a single web page?
What's the difference between Trial, Personal and Pro versions?
Using the same menu code and files all across the website.
How do I make tabbed menu switch tabs?
Why do I see Internet Explorer security alert?
Solving problems with menus not working properly
Solving Internet Explorer problems with DOCTYPE.
Menu or submenus do not show up properly.
Menus are shown behind other elements.
Round corners do not work on Internet Explorer.
Gradient colors do not show in web browser.
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Other options & tools
Lost license key recovery
Recover lost or never-received license key and download information.
Customer self-help forum
(not monitored)
Find answers, exchange experience and post your questions to other users.
Browse documentation
Browse contents of the Easy Button & Menu Maker online documentation.
Contact support team
If your question is not answered on our support pages, please do not hesitate to contact us.
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